PEr FYI

May 8, 2010

Robinsons Singapore…membership “dis-privileges”?

“OCBC Robinsons VISA Platinum Card is the only one card that gives you more privileges” Huh? How is this possible??

One of the benefits is invitation to Cardmember Events…like private closed door sales events. A piece of mechandize which was not on sale during the closed door event had a 20% discount the next day…during the general public sale day.

Free parking is one of the benefits. But┬árecently a cashier double-charged us for an item, and when we went back to Centrepoint to get refunded,we were charged parking fees of over $3. Any chance for waiver? We’d asked. Certainly not. At Robinsons, they give you the “privilege” to┬ápay for mistakes their staff makes.

“The card that gives you more…?”

Definitely.

The card that gives you more feelings that you’ve been discriminated against and not appreciated. That’s the true truth and I am saying it as it is.

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