PEr FYI

August 12, 2019

Airbnb, Condo Grand View 360, Johor Bahru…thumbs down for misrepresenting the listing

If you’re like me, you do not know much about Airbnb. But this much I do know…when I show up to my rental, I should find that it is what was advertised.

With my rental of Unit A05-02 at Condo Grand View 360 in Johor Bahru, the listing booked is misrepresented. There were no bath towels (the listing indicated towels are included) and when I reached out to my host, Daniel, he simply blamed it on the Airbnb system. Hence at 9+pm, I had to scramble to the mall to purchase towels before the shops closed. Daniel who had been very responsive prior to that suddenly went very quiet and ignored me twice when I asked if he was going to reimburse me. Mysteriously, the wifi signal disappeared soon after and never came back on for the duration of my stay. The beds were not as comfortable as you would get in a 1* hotel. We woke up with excruciating pain in our backs. The beds are so hard and uncomfortable, I need a chiropractor.

Genuinely the worst Airbnb experience I have ever had. This is the true truth as I say it as it is…

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