May 13, 2012

Novus, Singapore…Pray you don’t get attended to by Vanny Seah, the sales manager

I am absolutely appalled at the shoddy service and treatment by Vanny Seah – the Sales manager of Novus.

Novus is a funky restaurant in Singapore’s national Museum. With a seating capacity of 60 in the dining room and 50 in the courtyard, Novus was my choice venue for a private event I was organizing. Vanny Seah attended (or rather didn’t bother to attend) to me. She was dismissive, condescending and simply didn’t bothered. On the day of the event, she was total bystander. She didn’t deliver on her promises and made herself so difficult to contact when we needed to fix things.

We are Singaporeans, we are restaurant people, we never complain about prices and try not to judge service too harshly, but Vanny Seah is a travesty. This is the true truth as i say it as it is…



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