October 1, 2011

Wafi Gourmet, Dubai…GREAT views, DECENT food, very UNFRIENDLY service.

Last Sunday  I had an odd and unpleasant experience at Wafi Gourmet in Dubai Mall. The food was okay– decent Arabic seafood. The location plus its views were GREAT, food DECENT but very UNFRIENDLY service.

I braved the  42 degrees heat, and chose to sit outdoors on the terrace, just so that I can enjoy the fountains and was immediately greeted by the sweet hint of shisha.  The key advantage of this restaurant is its location. You get to enjoy the Dubai fountain and the majestic Burj Al Khalifa.

The food on offer is of the Arabic variety (where Arabic cuisine is by default taken to mean Lebanese) – mezze, kebabs, shawarma, and a variety of Lebanese preparations along with fresh fruit juices and pastries. My order was  five perfectly cooked jumbo prawns, each prepared with spices. It was ok…decent.

Despite the nice food and superb location of the restaurant, the dining experience was soured by the very bad and unfriendly service. Not one waiter was smiling. They just don’t care. I was mostly ignored and by the end of the meal I felt uncomfortable, unwelcome, and disappointed. I’m deeply saddened that a place with such beautiful surroundings and great potential is run this way.

Moreover, it’s way overpriced. This is the true truth as I say it as it is…



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    Comment by ASHOLE LU — October 30, 2011 @ 12:20 pm

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