March 13, 2011

Swissotel Berlin…if it’s location you are after, you can’t go wrong with this.

The location is excellent, right on the Ku-damm with shops, restaurants and public transport literally around the corner…5 minutes walk to the Zoo station and KadeWe department store.

The check in was efficient and I was shown to my room by the same staff member who explained the facilities including the Nespresso coffeemaker. The furnishings, lighting and fittings were stylish and contemporary and the bathroom was well designed with quality fittings.Very artistic enviroment with genuine paintings and sculptures at the public areas and the guest rooms! The fitness centre was a disappointment, though – just a couple of treadmills, bike and a stair master with 2 weights machine.

Some of the reception and concierge staff at this hotel were extremely skilled at their jobs. Timo at concierge, for example is a an exceptional staff. His colleague at concierge however, has forgotten that he works in the service industry. He goes about his work as though I was an interruption to his work, rather than being the reason for it.

Another bummer is the rooms look into one another in an uncomfortable way.

If it’s location you are after, this hotel is right in the centre of western Berlin. I am definitely staying here on my next trip to Berlin. This is the true truth as I say it as it is…

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