September 14, 2010

My Humble House, Singapore…food like works of art, if you can overlook the uninspired service

The interior décor was trendy, chic and slick. The ambience there is really very stylish, classy and unique. There is a vast amount of space between tables, and the background music complements the experience without becoming a distraction. Equally entertaining is the menu with its florid descriptions and names.

The food is delicious, quite creative and beautifully plated. All the food comes packaged like a work of art. It’s a feast for the eyes and the palates. I love their coconut seafood soup which was served in a coconut shell. It could have been a lot nicer if it was served hot. The fish maw and shark cartilage soup was excellent. Fresh with the memories of having the delightful Peking duck at Da Dong and Made in China (both renowned restaurants in Beijing), I found Humble House’s rendition, though very nice, unfortunately, was served up cold and it didn’t help that the skin wasn’t the least bit crispy. The cod and pork ribs were amazingly good. Both the tofu with crab meat and tofu in superior broth were not up to their expected standard. The texture of the tofu was disappointing and it would have tasted a lot nicer if they were more flavourful.

If there are faults, Shirley – the Bar Manager – who is temporary in charge of the establishment since the resignation of the restaurant manager, is a pure misfit. She was very distant, unfriendly and cold. She would have fitted in very well in a construction site or a mortuary, but certainly not in the service industry.

Overall service was shockingly lazy and uninspired. There seems to be only one service staff – Maria – who was interested in working and caring for the diners. One service staff was so engrossed setting up a table at 9pm for a next-day booking that she was totally oblivious to the fact that there were guests at 3 tables around her requiring service. It took forever for the bill to arrive. One family of three from another table gave up waiting for it and walked to settle their bill at the cashier. This is the true truth, as I always say it as it is…


1 Comment »

  1. trying to follow you on twitter but cant find your name

    Comment by weight loss calculator — September 14, 2010 @ 7:25 pm

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