June 27, 2010

Fraser Suites Insadong, Seoul…Jane Jung is the star of this Hotel

It’s the 2nd time I’ve stayed at Fraser Suites Insadong. It’s a bit far from the nearest underground stations which is Anguk  and City Hall stations.

However, it’s a very nice place with large rooms and the living room was very big!! Two bath rooms amd two large screen TV was good. Came with the all appliances you need in the kitchen and the washing machine is a real plus.  I would recommend that if you are staying here to pack light and just do laundry every few days. It’s easy and convenient. No reason to carry a week’s worth of socks, t shirts, jeans, underwear. The washer/dryer is one of those washer/dryer combo. The dryer does not work very well. They do have a drying rack. I got to make the point that the beds are not so comfy though.

A big advantage is location : it’s the perfect place to be. Insadong is full of nice restaurants, life and really near palaces and palaces.

The staff were friendly and attentive and most spoke English. Friendly they were, but not helpful. They speak perfect english, smiled beautifully but they were not able to help with dining recommendations, help with how to get to Yeoju or anything else which had a bit of soft or subjective call (all because of their lack of initiative). Having said that, a Client Relations Executive, Jane Jung, showed a commitment to guest comfort and convenience that other hospitality managers can learn from.

If I had any complaints, it is the noise from the streets, especially at night and the breakfast selection being dull and limited.

Overall, thumbs up and that’s the true truth. I still say it as it is.



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