February 28, 2010

Lei Garden restaurant, Chijmes Singapore…nice food served by dishonest and inattentive staff

The Lei Garden website has this boast: “Every Lei Garden staff is well conversant with the four pitfalls and four virtues in human nature taught daily by Mr. Chan. The four pitfalls that we have to watch out and refrain from are selfishness, stubbornness, laziness and pettiness” All very nice and fine. But perhaps someone should advise Mr Chan to expand it to six virtues and include dishonesty and non-attentiveness.

The assistant captain was very economical with the truth. Instead of a proper explanation or attempting to find a solution, she insisted our group squeeze onto a small table and kept insisting a 5ft-diameter table was same with a 6ft-one. She was walking not around with a dog and a cane, so I knew her eyesight was ok. The hostess eventually came and after admitting that the table was a smaller one, moved us to a larger table.

The waitresses are universally inattentive. You do get refills on the chinese tea, if you ever see your waitress. Our inattentive server  not only failed to refill empty glasses, they did not even notice that we were trying ot order some additional things. Overall, service underwhelming but not completely disappointing.

It’s too bad. Beautiful restaurant, food was yummy, but the staff need an overhaul. That’s the true truth and again, I say it as it is…



1 Comment »

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